Privacy Policy
Netconnection Solution LLC (“we”, “us”, “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, our IT support and business services, and any text messages we send you.
Information we collect
- Contact information you give us: name, business name, mailing address, email address and phone number.
- Account and billing information needed to provide the services you hired us for.
- Website information: basic usage data such as pages visited, collected to keep the site working properly.
How we use your information
- To provide the services you hired us for.
- To send invoices, payment reminders, appointment notices and account updates.
- To respond when you contact us.
- To meet legal, tax and regulatory obligations.
Text messaging (SMS/MMS)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
If you provide us your mobile number, we may send you account-related text messages such as payment reminders and service notifications. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to stop receiving messages, or HELP for assistance. Opting out of text messages does not affect the services we provide to you.
How we share information
We do not sell, rent or trade your personal information. We share it only:
- With service providers who help us operate our business, and only to the extent needed.
- When required by law, subpoena, or a government authority.
- With your consent.
How we protect your information
We use reasonable administrative, technical and physical safeguards to protect the information we hold. Access to client records is limited to authorized personnel. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
How long we keep it
We keep client records for as long as needed to provide our services and to satisfy the retention periods required by applicable regulations.
Your choices
- Ask us what personal information we hold about you.
- Ask us to correct information that is inaccurate.
- Ask us to delete information we are not legally required to keep.
- Opt out of text messages by replying STOP, or of emails using the unsubscribe link.
Children
Our services are intended for businesses and adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
Contact us
Netconnection Solution LLC
Johnston, Rhode Island, United States
Email: support@netconnectionsolutions.net
Phone: (401) 592-5900